Is the Health Information Hotline available
24 hours a day, 7 days a week,
365 days of the year
Staffed by highly qualified and experienced Registered Nurses, with the assistance of the most advanced technology. Teleconsulta’s nurses will gladly answer your questions about any health topic that may concern or interest you. If you are sick, hurt or need health related advice, the nursing professionals will offer you guidance to help you decide whether you should:
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make a doctor’s appointment,
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visit an emergency room,
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or they will offer you self-care instructions to help alleviate your symptoms safely, in the comfort of your home.
Teleconsulta gives you an additional benefit if the nursing professional recommends a visit to the Emergency Room (ER); in such case you will be given a number that eliminates or lowers your deductible for that visit to the ER (available only in Puerto Rico and it depends on contract stipulations).
Your call to Teleconsulta is toll free through a 1-800 number. You can call from anywhere in Puerto Rico or the United States. Look for the number on the back of your Triple-S Salud ID card; and remember, when you call Teleconsulta you must have your Triple-S Salud ID card close at hand.
Questions about TELECONSULTA
At Teleconsulta we work
24 hours a day, 7 days a week,
365 days of the year